Privacy Policy

“HAKLIM CO., LTD.” (hereinafter referred to as the “Company”) establishes the following Privacy Policy in accordance with the Personal Information Protection Act to safeguard users’ personal information and rights, and to ensure the smooth handling of any grievances related to personal data. Customer information is both a valuable personal asset and an essential resource for the Company’s operations. Accordingly, the Company pledges to make its utmost efforts to protect customers’ personal information throughout all operational processes. Any amendments to this Privacy Policy will be announced via the Company’s website.

Chapter 1. Consent Procedure for Collection of Personal Information

The Company provides procedures whereby users may click either the “Agree” or “Disagree” button regarding the contents of the website’s Privacy Policy or Terms of Use. By clicking the “Agree” button, users are deemed to have consented to the collection of personal information.

Chapter 2. Purpose of Collection and Use of Personal Information

The Company utilizes personal information for the following purposes. Processed personal information will not be used for purposes other than those specified below, and if the purpose of use changes, prior consent will be obtained.

1. Name, ID, Password: Confirmation of membership intent, prevention of fraudulent use of services, analysis of access frequency, and identification procedures for membership-based services.

2. Email Address, Telephone Number (including Confirmation of receipt status): Delivery of notices, confirmation of user intent, handling of complaints, securing smooth communication channels, provision of event and promotional information, opportunities for participation, analysis of access frequency, and statistical analysis of service usage.

3. Address, Telephone Number: Securing accurate delivery information for prizes and goods.

Chapter 3. Transmission of Advertising Information

1. The Company does not transmit commercial advertising information for profit purposes against the user’s explicit refusal to receive such information.

2. The Company may notify users of changes to terms, service usage modifications, new services/products, event information, and other product details via email, SMS, or other electronic transmission methods. In such cases, the Company complies with statutory requirements regarding content and method of notification.

3. When transmitting advertising information for online marketing purposes via email etc., such as product information, the Company ensures that the subject line and body of the email are clearly identifiable to the recipient.

Chapter 4. Scope of Personal Information Collection

Most content is freely accessible without separate membership registration. However, to use membership-based services, users must provide the following information:

1. Items Collected: Name, email, date of birth, ID, password, gender, address, mobile phone number, subscription status for email/SMS, service usage records, access logs, recipient information (name, phone number, address, email).

2. Collection Method: Membership registration and bulletin boards within the website.

Chapter 5. Retention and Use Period of Personal Information

The Company destroys personal information without delay once the purpose of collection and use has been achieved. However, certain information is retained for the following reasons and periods:

  • Retained Items: Name, login ID, password, email, date of birth
  • Reason for Retention: Prevention of recurrence of fraudulent use by delinquent members
  • Retention Period: 1 month

Additionally, where retention is required by relevant laws, the Company preserves member information for the statutory period:

  • Records of consumer complaints or dispute resolution: 3 years (pursuant to the Act on Consumer Protection in Electronic Commerce, etc.)

Chapter 6. Procedures and Methods for Destruction of Personal Information

In principle, the Company destroys personal information without delay once the processing purpose has been achieved. The procedures, deadlines, and methods are as follows:

  • Destruction Procedure

    Information entered for membership registration, etc., is transferred to a separate database (or stored in a separate file cabinet for paper documents) after the purpose is achieved, and retained for a certain period in accordance with internal policies and relevant laws (see retention and use period) before being destroyed. Personal information transferred to a separate database is not used for purposes other than retention unless required by law.

  • Destruction Deadline

    Personal information is destroyed within five (5) days from the end of the retention period, or within five (5) days from the date it is deemed unnecessary due to achievement of processing purpose, discontinuation of service, or termination of business.

  • Destruction Method

    Information in electronic file format is destroyed using technical methods that render the records irrecoverable.

Chapter 7. Measures to Ensure Security of Personal Information

In accordance with Article 29 of the Personal Information Protection Act, the Company implements the following measures to ensure the security of personal information:

1. Minimization and Training of Personnel Handling Personal Information: The Company designates specific employees to handle personal information, limits the number of personnel, and implements management measures accordingly.

2. Encryption of Personal Information: User passwords are encrypted for storage and management, ensuring that only the user knows them. Important data is protected through encryption of files and transmission data, or by using file-locking functions and other security measures.

Chapter 8. Personal Information Protection Officer

The Company endeavors to ensure that customers can use information services safely. The officer responsible for handling customers’ personal information is as follows, and responds promptly and sincerely to inquiries related to personal data:

▶ Personal Information Protection Officer

Name : Woldong Kim

Position : CEO

E-mail : info@haklim.net

Tel : +82 31.354.2400-3